Students are advised to please read this document carefully prior to booking courses with us and ensure that you understand the information provided. What’s In These Terms? These terms & conditions tell you the rules associated with booking courses whether by using the website, social media communication such as WhatsApp, Messenger, Text or Facebook or over the phone. These terms include information on the following: • What you must pay to begin your course &, your financial obligations. • Rescheduling your practical training . • Our payment terms. • Our refund & cancelation policy. • We may make changes to these terms. • We may reschedule or withdraw your training. • We may transfer this agreement to someone else. • Not to rely on information on our Website. Who We Are And How To Contact Us CAA.Training is a website operated under licence by Cardesa Training International Ltd (”They”). They are registered in England and Wales under company number 15289970 and have their registered office at: 71-75 Shelton St, London WC2H 9JQ To contact us, please email support@caa.training. CAA Training Terms & Conditions of course enrolment These terms and conditions govern the cancellation and rescheduling policy for the aesthetics training courses offered by Cavendish Aesthetics Academy known by the name CAA, hereinafter referred to as "the Company." By enrolling in any of the course provided by the company and/or paying the non-refundable booking fee, the student agrees to these terms and conditions. 1.Booking and Payment: 1.1. The student is required to pay a non-refundable booking fee to secure a place in the aesthetics training course. 1.2. The remaining balance of the course fee must be paid in full one week prior to the scheduled part 2 practical stage of training. 2.Cancellation Policy: 2.1. Once the student is enrolled and/or the booking fee is paid, they are committed to participating in the course and to making payment for their course or courses in full and are not eligible for a refund. 2.2. In exceptional circumstances, if the student is unable to attend the course on the scheduled date, they may be eligible to reschedule their practical stage of training. The definition of enrolled for the purpose of these terms and conditions means that the student has either paid the booking fee or completed the enrolment questionnaire or a combination of both with the intent to participate in the aesthetics training of their choice. 2.3. Requests for rescheduling must be made in writing to the Company's administration at, support@caa.training, providing valid reasons for the inability to attend the original course date. 2.4. Rescheduling requests for the practical stage of training will only be considered if received by the Company at least three weeks before the original scheduled practical training date. 2.5. The student can reschedule their practical stage of training to a date within four months of the original course date, subject to availability and at the Company's discretion. 3.Rescheduling and Payment: 3.1. If the student is granted permission to reschedule the practical stage of training, they must select an available date within the four-month period specified in section 2.5. 3.2. The balance of the course fee will remain due and must be paid in full no less than one week prior to the practical training date, as originally booked and not the rescheduled date. 4.Failure to Attend or Reschedule: 4.1. If the student fails to attend the original practical training date and does not request a rescheduling within the terms outlined in section 2.4, the booking fee and any partial payments made will be forfeited. The student will also remain liable for the full outstanding balance of the entire course fee. 4.2. No further claims for rescheduling will be entertained after the four-month period from the original course date has elapsed. 5.Right to Cancel by the Company: 5.1. The Company reserves the right to cancel or reschedule the aesthetics training course for any reason. In such cases, and if requested by the student, the Company will provide the student with a full refund of the booking fee. 5.2. The Company will not be held liable for any additional costs incurred by the student, including but not limited to travel and accommodation expenses. 6.Course Materials: 6.1. The Company will provide the student with the necessary theory training manuals and materials upon enrolment which will form the basis of the theoretical part of section 1 of the students training. 6.2. These materials are the property of the Company and are intended solely for the student's personal use. Distribution, reproduction, or public display of these materials is strictly prohibited without the Company's prior written consent. 7.Liability: 7.1. The Company shall not be liable for any loss, damage, injury, or expenses incurred by the student during the course, whether in theory or practical stages. 7.2. The student agrees to indemnify and hold harmless the Company, its employees, instructors, and representatives from any claims, demands, or actions arising out of their participation in the aesthetics training course. 8.Amendments to Terms and Conditions: 8.1. The Company reserves the right to update, amend or modify these terms and conditions at any time without consultation at its discretion. Any such changes will where considered by the company as relevant, be communicated to the student and shall take effect immediately whether or not notification is provided. By enrolling in the aesthetics training course and paying the non-refundable booking fee, the student acknowledges that they have read, understood, and agree to abide by these terms and conditions. These terms and conditions do not affect the student's statutory rights under UK consumer law which provide for a 14 day return policy.